Privacy Policy
Besto Sdn Bhd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.besto.com.my.
1. Collection of Personal Information
We collect personal information when you:
-
Create an account or place an order
-
Subscribe to our newsletter or contact us
-
Participate in surveys, promotions, or campaigns
Information we may collect includes:
-
Name, email address, phone number, and shipping/billing address
-
Payment details (processed securely through payment gateways)
-
Purchase history and preferences
-
IP address and browser/device data
2. How We Use Your Information
We use your personal data to:
-
Process and fulfill your orders
-
Communicate order status and respond to inquiries
-
Improve our website and customer experience
-
Send updates, offers, or marketing communications (with your consent)
-
Comply with legal and regulatory requirements
3. Disclosure to Third Parties
We do not sell or rent your personal data. However, we may share your information with:
-
Payment processors and delivery partners to fulfill your orders
-
IT service providers or analytics platforms to support website functionality
-
Regulatory authorities, when required by law
All third parties are required to process your data securely and only for the intended purpose.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls.
5. Your Rights
You have the right to:
-
Access and review your personal information
-
Correct inaccurate or outdated information
-
Withdraw consent for marketing communications at any time
-
Request deletion of your data (subject to legal obligations)
To exercise your rights, email us at support@besto.com.my.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Effective Date: [Insert date]
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@besto.com.my
📞 +6011 1122 2111
